Shipping Policy
We work to ship orders as quickly as possible so your seasonal items arrive in time for your holiday, party, or display.
Order Processing
Orders are processed on normal business days. Processing and delivery may take longer during peak seasonal periods, particularly before Halloween and Christmas. We recommend ordering early, as popular products may sell out and carriers may experience delays.
You will receive a shipping confirmation email with tracking information once your order ships.
Free Standard Shipping
When free shipping is offered at checkout, we select the shipping carrier and service based on the package, destination, and available delivery network.
Customers cannot select a specific carrier for free standard shipping. Some economy shipping services may use more than one carrier to complete delivery.
Delivery Estimates
Delivery estimates shown at checkout or provided by the carrier are estimates and are not guaranteed. Delivery times can be affected by:
- The shipping destination
- Carrier delays
- Severe weather
- Holidays and peak-season volume
- Incorrect or incomplete addresses
- Other circumstances outside our control
Once a package has been accepted by the carrier, its movement and delivery schedule are managed by that carrier.
Tracking Your Order
Tracking information may take time to update after a shipping label is created. If your tracking does not update immediately, please allow the carrier time to receive and scan the package.
Shipping Addresses
Please review your shipping address carefully before placing your order. Customers are responsible for providing a complete and accurate delivery address.
Seasons Inflatables is not responsible for delays, failed deliveries, or additional shipping charges caused by an incorrect or incomplete address.
If you notice an address error, contact us as soon as possible at info@seasonsinflatables.com. We cannot guarantee that an address can be changed after an order has been placed or shipped.
Lost, Delayed, or Damaged Packages
If your package appears to be lost, significantly delayed, or damaged during shipping, contact us at info@seasonsinflatables.com. Please include your order number and any relevant photographs or tracking information so we can assist you.
Carrier delays do not automatically qualify an order for cancellation or a refund while the package is still in transit.
Questions
For questions about shipping or an existing order, contact us at info@seasonsinflatables.com and include your order number.